Welcome to WarriorPlus.
When you earn commissions as an Affiliate (or as a JV Partner) through WarriorPlus, that money is stored in the WarriorPlus Wallet. Read on to learn what the WarriorPlus Wallet is and how it works.
What is the WarriorPlus Wallet?
The WarriorPlus Wallet was created specifically by WarriorPlus.
It is a tested and proven way for Affiliates and JV Partners to get paid for their services.
All monies earned will automatically be sent to your Wallet, with no input required from the Affiliate or the Vendor.
The amount of commissions you have earned will be displayed, so you can always keep track of how much you have available and can withdraw it in whatever way works best for you using your Merchant Accounts.
All WarriorPlus accounts already have the Wallet set up and working, and there is absolutely no charge for using the Wallet.
Please note: A vendor will only receive money in their WarriorPlus Wallet when a customer purchases their product using the WarriorPlus Wallet as the payment method.
How Do I Access My Wallet?
To access your Wallet and see the information there, simply click on your name in the upper-right corner of your WarriorPlus dashboard and select “W+ Wallet.
What Can I Find in My Wallet?
As an affiliate or JV Partner, your WarriorPlus Wallet contains a breakdown of all financial information related to your WarriorPlus account. This is where you can see how you have earned or spent money, how much is available to you, how long until you can access those funds, and much more.
Here is a breakdown of the major parts of your WarriorPlus Wallet:
Activity - Indicates if each line is money you have earned, spent, or if that particular item has been refunded.
Type - Shows whether it is a commission from a customer purchase, earnings as a JV Partner or Vendor, or a purchase using your Wallet balance.
Amount - Displays the amount you have earned (listed in black) or the amount you have spent or had refunded (listed in red).
Availability - If you hover over the circle next to a pending amount, it will show exactly how long until that amount becomes available for withdrawal.
Status - Indicates the status of each line item: pending (waiting to be available), on hold (being held by the customer’s bank), or complete (fully available to withdraw or subtracted from your funds in the case of refunds or purchases).
Current Balance - Shows how much you have available to withdraw to your merchant account.
Pending - The amount that will be available once those funds clear the waiting period.
Additional Information on Fund Statuses: Funds in your Wallet can transition between statuses based on transaction verification, security measures, or refund/chargeback activities. Understanding these transitions can help in managing financial activities effectively.
Negative Balance: Occurs when refunds or chargebacks exceed the available balance, temporarily showing a deficit until adjusted.
eCheck Transactions: Sales through eCheck are reflected in the affiliate totals only after clearance, ensuring accuracy in Wallet balances.
You can also click on the Summary tab to view a summary of the money flowing into and out of your Wallet.
Common Issues and Troubleshooting
Understanding common issues in your Wallet can help resolve discrepancies effectively: Pending statuses in your Wallet may arise from various reasons, such as commissions being held due to chargebacks, disputes, or issues with customers' banks. Standard commission delay policies may also result in funds remaining on hold until the specified delay periods clear. These nuances contribute to ensuring financial accuracy on the platform.
Understanding Wallet Balances, Pending Periods, and Sales Records Discrepancies on WarriorPlus
When managing your earnings on WarriorPlus, you may encounter situations where your Wallet balance, pending periods, and recorded sales totals seem inconsistent. Below is a detailed explanation of why these discrepancies occur and how you can interpret and resolve them effectively.
Tips to Proactively Manage Discrepancies:
Regularly review your Wallet Activity and transaction statuses to stay informed about pending and available funds.
Understand the common timelines for pending periods and be aware of factors (like high refund rates) that might extend these periods.
Keep track of eCheck payments and their clearance to avoid misunderstandings regarding Wallet balances.
Use your Wallet's sorting functionality to categorize funds by their status, enabling easier tracking of available, pending, and held commissions.
Utilize the 'All Activity' section in your Wallet for a comprehensive breakdown of transactions, including refunds and pending or completed items.
Review transaction clearance dates by hovering over transaction statuses to better understand fund availability timelines.
Recent Sales Not Available: Funds for new sales move to "Pending" status to allow verification. Monitor "Pending Balance" in the Wallet section to see updates.
Negative Balances: Check the "Wallet Activity" section to review if previous amounts reverted to a pending state or refunds were processed.
Dashboard and Wallet Discrepancies: The Wallet reflects transaction classifications which may differ from the real-time stats on the sales dashboard.
Pending Period Extensions: If your account experiences high refund or chargeback rates, the pending period for funds may be extended, impacting their availability in the Wallet. Monitor the "Pending Balance" section for delayed fund accessibility.
eCheck Transactions: Sales via eCheck appear in the affiliate dashboard immediately but only update in the Wallet upon clearance. To confirm clearance, check the Wallet Activity details. Denied eChecks will not progress to Pending or Available balances and may be removed.
Chargebacks and Disputes: Funds may move to a pending or negative status as a result of chargebacks or disputes associated with customer transactions. Monitor your Wallet for updates and resolutions to these occurrences.
Standard Commission Delays: In some cases, commissions may remain in pending status due to standard delay policies enforced by the platform, ensuring transaction verification prior to availability.
This shows you:
Withdrawals | The number of items you have withdrawn and the total amount withdrawn. |
Earnings | The total number of sales (either as an affiliate or a JV Partner) and the total amount of money earned. |
Purchases | The number of purchases you have made and the amount spent on purchases using your Wallet balance. |
Deposits/Credits | The number of credits you have received, if any.
Please Note: At this time, there is no way to deposit funds into your WarriorPlus Wallet. |
Find out about how to withdraw your available funds by clicking here.
If you have any further questions, please don’t hesitate to reach out — our support team will respond promptly. We also invite you to join our Facebook community by clicking here.
Finally, on behalf of the entire WarriorPlus team, welcome to the family.