WarriorPlus sends security alerts and "new device" login notifications to help keep your account safe. These alerts ensure that you are aware of any unusual login attempts or activity in your account. However, it is important to note that such alerts are often triggered due to technical reasons and do not necessarily indicate a security breach.

Your internet service provider (ISP) may occasionally route your traffic through an IP address associated with a different location in its service area. This might make it seem like you're logging in from a new or unusual location.

Using different devices—such as a computer, tablet, or phone—to access your WarriorPlus account can occasionally trigger a "new device" alert. Even if it's the same device, certain browser behaviors can reset session data, making the system detect it as a new session.

Browsers that clear cookies automatically or block them can lead to a session being identified as coming from a "new device" even if nothing has changed. This is a common reason for receiving these alerts.

The majority of these alerts are what we call "false positives"—situations where the system triggers an alert due to a technical factor rather than unauthorized access. These alerts serve as precautionary measures, but they don't necessarily indicate malicious activity.

If you receive a security or "new device" alert, consider the following:

Q: Does receiving an alert mean my account was hacked? A: Not usually. In most cases, these alerts result from technical factors like ISP location routing, multiple device usage, or browser behavior.

Q: What should I do if I suspect a true security breach? A: Immediately change your password, review login activity, enable two-factor authentication, and contact WarriorPlus Support.